Everyone who shops in our store is deemed to have read and accepted this agreement.

Member Information: The member must enter his/her information completely and without errors. It is mandatory to enter a telephone number and tax number (TC Identity Number) for delivery. This information is required both for security and legal obligation.

Errors: Our store cannot be held responsible for any errors that may occur in the product description, name, price, picture, etc.

Price Policy: Our store determines the prices of all products sold in our store in accordance with the free economy rules. This includes Tag Price, Sale Price and Discounted Price. No one, including the Customer, Product manufacturer, Importer or distributor, has the authority to force us to change the price. Spelling errors are the exception.

Warranty: Our store and the customer act within the framework of the rules specified on the Warranty Conditions page.

Returns: Our store guarantees the return of any product it sells in the cases specified on the Return Policy page.

Fees: All fees collected by our store are clearly displayed in the relevant sections for the customer to see. These prices cannot be objected to later.

Customer Satisfaction: Our store works hard to keep customer satisfaction at the maximum level. All your complaints and requests, except customer requests that may cause damage to our store and are not within the framework of general trade rules, are carefully examined and tried to be concluded promptly.

Security Measures: Orders placed in our store are sent to the customer after passing through a series of security measures. Our store managers may request some additional information from the customer during these transactions. The information requested is for your security. The customer is responsible for meeting these demands. Orders that are deemed unsafe or suspicious by the Bank or our Managers will not be sent.

Product Delivery: Deliveries are delivered only by identity check with the Cargo companies determined by our store or our own distribution network. Delivery cannot be requested with a different cargo company. The ordered package must be checked upon receipt and damaged or faulty packages should not be received. Your order will be deemed to have been delivered complete and intact by the Cargo authority as soon as the package is received.